Privacy Policy
ThinkEasy, a wholly owned subsidiary of Zintro, Inc. ("we," "our," or "us"), is committed to protecting your privacy. This privacy policy explains how we collect, use, share, and protect your personal data. By using our services or accessing our website, you agree to the collection and use of information in accordance with this policy. It is ThinkEasy's policy to respect your privacy regarding any information we may collect from you across our website, https://thinkeasy.co, web app at https://app.thinkeasy.co, any SMS/MMS interactions, and other sites we own and operate.
This privacy policy lets you know what happens to certain personal data that you provide to us, or that we may collect about you. This notice was last updated on September, 18 2024. We may update this privacy policy to reflect changes to the way we process your personal data. If we propose to make any material changes, we will notify you by means of a notice on this page.
This policy only applies to personal data processed by or on behalf of ThinkEasy. The type of data that we collect and how that data is processed may vary depending on your relationship to us as further indicated below.
1. Who We Are
ThinkEasy provides companies with a platform to ask questions and connect with business users, experts, and research participants. We are a subsidiary of Zintro, Inc., and you can contact us at:
- Business Address: 68 Harrison Ave #605, PMB 27193 Boston, MA 02111
- Email: privacy@thinkeasy.co
2. Information We Collect
We collect personal data in the following ways:
- Directly from you: This may include:
- Contact details, such as your name, email address, and telephone number;
- Employment information, such as your company name and job title;
- Comments, feedback, and communications with us or other users of our Services;
- Communication preferences, language preferences, or other preferences;
- Audio or visual information, such as recordings of your interactions with customer support;
- Payment information, such as your credit card or debit card number; and/or
- Username and password.
- Automatically: We may collect log data such as your IP address, browser type, device data, and browsing behavior when you visit our website.
- From third parties: Information may be collected from third-party services like social media platforms, referral sources, or advertising networks.
3. Legal Bases for Processing
We process your personal data only where we have legal bases, including:
- Consent (when you provide explicit consent, e.g., for marketing emails).
- Performance of a contract (to provide services requested by you).
- Legitimate interests (to improve our services and protect our legal rights).
- Compliance with legal obligations.
4. How We Use Your Data
We use your data to:
- Provide and maintain our services.
- Process payments and transactions.
- Improve and personalize your experience on our website.
- Communicate with you, including sending marketing materials if you opt in.
- Ensure compliance with legal obligations.
5. Sharing Your Information
We may share your personal data with:
- Service Providers: To assist with operations (e.g., payment processors, hosting providers).
- Affiliates: Within Zintro, Inc. for business and operational purposes.
- Legal and regulatory authorities: To comply with laws or regulations.
- Third-party partners: For advertising and analytics purposes, with your consent where required.
We will not sell your personal data to third parties.
6. International Data Transfers
The personal information we collect is stored and processed in the United States, or where we or our partners, affiliates and third-party providers maintain facilities. By providing us with your personal information, you consent to the disclosure to these overseas third parties.
We will ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, for example by using standard data protection clauses approved by the European Commission, or the use of binding corporate rules or other legally accepted means.
Where we transfer personal information from a non-EEA country to another country, you acknowledge that third parties in other jurisdictions may not be subject to similar data protection laws to the ones in our jurisdiction. There are risks if any such third party engages in any act or practice that would contravene the data privacy laws in our jurisdiction and this might mean that you will not be able to seek redress under our jurisdiction’s privacy laws. If you need more information, please email us at privacy@thinkeasy.co.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. Typically, we retain personal data for 7 (seven) years.
8. Your Rights
Depending on your location and applicable laws, you may have the following rights:
- Access: Request a copy of your data.
- Rectification: Correct inaccurate data.
- Erasure: Request deletion of your data.
- Restriction: Limit how your data is processed.
- Portability: Request your data in a machine-readable format.
- Opt-out: Unsubscribe from marketing communications at any time.
To exercise any of these rights, please contact us at
You also have the right to lodge a complaint with the appropriate supervisory authority in your country if applicable, if you consider that we are in breach of our obligations under data protection laws. The foregoing rights may be subject to certain limitations pursuant to applicable law. You may request the exercise of these rights by sending an email to data@thinkeasy.co. Additionally, you may unsubscribe from marketing emails by clicking the ‘unsubscribe’ button in the footer of any of those emails.
We will respond to your request within 45 days, unless a faster response is required by law.
9. Security of Your Data
We take reasonable precautions to protect your personal data using industry-standard security measures. We have implemented technical, administrative, and physical security measures that are designed to protect your personal data from unauthorized access, disclosure, use, and modification. We use national and international standards to guide our security protocols. However, no method of transmission over the Internet or electronic storage is entirely secure. While we strive to protect your information, we cannot guarantee absolute security.
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to analyze trends, administer the website, and track user activities. You can modify your cookie preferences through your browser settings.
We, our service providers, and vendors may automatically collect information about how you use our Services using technologies such as cookies, web beacons, session replay software, and scripts (collectively referred to as “cookies”). These technologies typically work by placing a small file (like a text file or graphic) on your browser, and the file is used to identify your device and to collect information. This information may include your Internet Protocol (IP address), internet service provider (ISP), operating system, browser type and settings, device identifier details, search terms and search results, location data, online browsing behavior data or clickstream data (e.g., date and time of access, referring and exit pages, pages viewed, features used, cursor movements and clicks, customer service interactions, screen recordings, and other actions you take in connection with the Services), or other usage information. We may combine the information collected through cookies with other information we collect about you.
We and our service providers may collect general location information from your computer or mobile device. “General” location information means information to identify the city and state in which your device is located based on its IP address.
We may also allow third-party advertising technologies (e.g., ad networks and ad servers) on our Services that use cookies and similar technologies to deliver relevant and targeted content and advertising to you on the Services and other websites you visit and applications you use. The ads may be based on various factors such as the content of the page you are visiting, information you provide, your searches, and other information we collect about you. These ads may be based on your current activity or your activity over time and across other websites and online services and may be tailored to your interests.
Cookies are typically assigned to one of the following categories, depending on their function and intended purpose:
- Strictly Necessary Cookies. These cookies are used for the operation of our site and Services, authentication of visitors, and to help remember your preferences. These cookies may not be disabled and are required for the operation of our site and Services.
- Functional Cookies. These cookies enable our site and Services to provide enhanced functionality and personalization. They may be set by us or by third-party providers. If you do not allow these cookies, some services may not function properly.
- Analytics Cookies. We use third-party cookies such as Google Analytics, to gather information about website user activities. These analytics cookies help us analyze and improve the performance of our site. They also help us understand how you use our Services, and which types of devices you use to access them. Third-party analytics cookies may use IP addresses but are generally not tied to other personal data.
- Advertising Cookies. We use third-party cookies from companies like LinkedIn, Meta, Google, and others in order to send you personalized promotions and advertisements through these platforms. If you do not allow these cookies, you will experience less targeted advertising from us.
Most browsers are set up to accept cookies automatically. While we do not currently respond to “Do Not Track” browser signals, you can set your browser to refuse all cookies or to inform you before the cookie is stored on your computer or other device. However, if you choose to block or delete cookies, certain features of the Services may not operate correctly. You can find more information about cookies and how they work at https://www.allaboutcookies.org/. In the case of third-party cookies for interest-based advertising, you can opt out of receiving interest-based ads from members of the Digital Advertising Alliance at http://www.aboutads.info/choices/ for web properties or at https://youradchoices.com/appchoices for mobile apps. Please note that Do Not Track is a different privacy mechanism than the user “preference signal” referenced in the “Your Rights and Choices” section below, which is a browser-based control that indicates whether you would like to opt out of processing of your information for certain purposes, such as the “sale” of your information or the disclosure of your information for targeted advertising purposes, under applicable laws.
11. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or the content of these external websites. We encourage you to review their privacy policies.
12. Children’s Personal Data
We do not knowingly collect personal data from children under the age of 18 and do not target our Services to children under 18. You may not use the Services if you are not 18 or older. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this prohibition. If you have reason to believe that a child under the age of 18 has provided information to us, please contact us at compliance@thinkeasy.co.
13. Changes to This Privacy Policy
We may update this policy periodically. When we do, we will revise the effective date at the top of the policy and notify you via email or directly on our website if significant changes are made.
14. Contact Us
If you have any questions or concerns about this privacy policy or how we handle your data, please contact us at:
- Email: privacy@thinkeasy.co
- Mailing Address: 68 Harrison Ave #605, PMB 27193 Boston, MA 02111
ThinkEasy Data Controller:
Luis Lanzafame
VP of Technology & Data Controller
This policy is effective as of September 12, 2024.
